Frequently Asked Questions

How cold should my ice bath be?

For most benefits, aim for 10–15°C (50–59°F). Beginners should start at the higher end and work down over time. Use our wireless thermometer to monitor temperature precisely.

How long should I stay in?

Start with 2–3 minutes and work up to 10–15 minutes. Listen to your body — cold therapy should be challenging but never dangerous.

How do I keep my tub clean?

Use our Water Treatment Kit to keep your water fresh between sessions. Change the water every 1–2 weeks depending on frequency of use.

What size changing robe do I need?

Our robes are designed to be oversized for post-plunge comfort. Check the size guide on each product page. When in doubt, size up.

How long does delivery take?

Most orders are dispatched within 1–2 business days. UK delivery typically takes 3–5 business days.

What is your returns policy?

We offer a 30-day returns policy on all unused items in original packaging. Please contact us at hello@aphiliate.co.uk to arrange a return.